Privacy policy

Introduction

Welcome to Makilili (https://makilili.com), operated by MAKILILI TECHNOLOGY CO., LIMITED (Hong Kong).

We respect your privacy and are committed to protecting your personal information when you access or purchase customized acrylic products from our website.

This Privacy Policy explains how we collect, use, share, and safeguard your personal data.
Information We Collect Information you provide: Name Email address Phone number Shipping and billing addresses Custom product details (text, images, uploaded files) Order and payment information (we do not store full payment card details)

Automatically collected information:

IP address Browser and device information Operating system Browsing behavior and activity

Cookies and tracking technologies:

We may use cookies and similar technologies, including:

Google Analytics

Meta (Facebook) Pixel

Google Ads

TikTok Pixel
How We Use Your Information

We use your personal information to:

Process and fulfill custom orders Communicate order, shipping, and support updates Provide customer service and technical support Improve website performance and user experience Send marketing communications (you may unsubscribe at any time) Prevent fraud or unauthorized activities Comply with legal obligations 4. Sharing of Information

We do not sell your personal information.

We may share your data only in the following cases:

Payment processors (e.g., Shopify Payments, PayPal) Shipping and logistics providers Analytics and advertising platforms (Google, Meta, TikTok) When required by law, regulation, or legal process 5. Data Retention

We retain order information only as long as necessary to:

Fulfill orders Provide after-sales support Comply with legal obligations

Contact information may be retained while you remain subscribed to our services. Data that is no longer required will be securely deleted.
Your Rights

You have the right to:

Access your personal data Request correction or deletion Restrict or object to processing Withdraw consent at any time

EU/UK users are protected under GDPR. California residents have rights under CCPA/CPRA.

You may exercise your rights by contacting us at: 📧 makililiofficial@gmail.com
Data Security

We implement reasonable technical and organizational measures to protect your personal data, including encryption, secure servers, and access control.

However, no method of transmission or storage is 100% secure.
Personal Data Breach

In the event of a personal data breach, we will:

Assess risks immediately Take necessary containment actions Notify affected users when required by law Document all incidents even if notification is not required 9. Children’s Privacy

This website is not intended for individuals under 16 years old.

Users must be at least 16 years old or have parental/guardian consent to use our services.
Cookies

We use cookies to improve website functionality and user experience, including:

Saving shopping cart and checkout progress Website analytics (Google Analytics) Advertising and remarketing (Meta Pixel, Google Ads, TikTok Pixel)

You may disable cookies in your browser settings, but some features of the website may not function properly.
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